E-government: Trends at the grass roots

Abstract

Electronic-government, or e-government, offers all levels of government the ability to communicate information, deliver services, and provide additional avenues designed to interact with and participate in government. Based on a detailed content analysis of government websites in conjunction with descriptive and multiple regression approaches, this study assesses and explains the level of e-government sophistication at the local level of government in the state of Oklahoma. The study hypothesizes that the council-manager form of government and increasing levels of organizational resources and socioeconomic wealth enhance e-government sophistication at the local level of government. While the findings mostly support the hypothesis, local governments in Oklahoma, like many municipalities across the country, have not fully embraced the potentials of e-government.