THE TAIWAN CIVIL AVIATION SAFETY REPORTING (TACARE) SYSTEM IN AIRCRAFT MAINTENANCE: AN EVALUATION OF THE ACCEPTANCE OF VOLUNTARY INCIDENT REPORTING PROGRAMS

Abstract

The purpose of this research was to examine the effectiveness of the TAiwan Civil Aviation safety REporting (TACARE) system for maintenance personnel to improve aircraft safety. The research evaluated what issues are affecting the participation of the TACARE system. The understandings of the safety culture for maintenance personnel in Taiwan were also analyzed. The research was conducted with a mixed method. The survey and interview were developed to sample the acceptance and opinions regarding the TACARE system for the maintenance personnel in Taiwan. Statistical analysis of the data from 605 survey respondents and 9 interviewees concluded the maintenance personnel in Taiwan lacked the necessary knowledge of voluntary safety reporting. The results yielded the agreement with importance of promoting voluntary safety reporting programs in Taiwanese aircraft maintenance industry.